Privacy Policy

Information We Collect

We collect information that you provide directly to us when you schedule an appointment, complete intake forms, or communicate with our practice. This includes your name, contact information, health history, and any information relevant to your pelvic health care.

We also collect information during your appointments, including clinical assessments, treatment notes, and progress documentation. This information is necessary to provide you with high-quality, individualized care.

We may collect payment information when you pay for services. All payment processing is handled securely through our booking platform and payment processors, and we do not store your full credit card information on our systems.

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1. How We Use Your Information

We use your personal health information solely to provide, coordinate, and improve your care. This includes scheduling appointments, conducting evaluations, creating treatment plans, tracking your progress, and communicating with you about your care.

We may use your contact information to send appointment reminders, follow-up messages, or important updates about our practice. You can opt out of non-essential communications at any time.

We do not sell, rent, or share your personal information with third parties for marketing purposes. We only share your information when necessary to provide your care, comply with legal obligations, or with your explicit consent.

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2. How We Protect Your Information

We take the security of your personal health information seriously and implement appropriate physical, electronic, and administrative safeguards. Our practice follows HIPAA guidelines and industry best practices to protect your privacy.

Access to your health information is limited to authorized personnel who need it to provide your care. Our booking platform and digital systems use encryption and secure storage to protect your data.

We retain your health records according to Rhode Island state law and professional standards. When records are no longer needed, they are securely destroyed in accordance with legal requirements.

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3. Your Rights and Choices

You have the right to access your health records, request corrections to inaccurate information, and receive an accounting of disclosures we have made. You may also request restrictions on how we use your information, though we may not be able to agree to all requests.

You have the right to receive a paper copy of this privacy policy at any time. If you have questions about our privacy practices or wish to exercise any of your rights, please contact us at (401) 402-3128 or info@reynoldspt.com.

If you believe your privacy rights have been violated, you have the right to file a complaint with us or with the U.S. Department of Health and Human Services. We will not retaliate against you for filing a complaint.

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4. Your Rights and Choices

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page with an updated effective date.

If we make significant changes to how we handle your personal health information, we will notify you by email or through a notice in our office. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

This privacy policy is effective as of December 22, 2024. If you have any questions about this policy or our privacy practices, please contact us.

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5. Contact Information

If you have questions about this privacy policy or how we handle your personal health information, please contact us:

Reynolds Physical Therapy + Wellness
464 Maple Ave, Barrington, RI 02806
Phone: (401) 402-3128
Email: info@reynoldspt.com

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